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Law firm
1 year project - profit x8
Transformation project
Work performed:
Developed a business model, marketing strategy, and process model
Rebuilt the organizational structure, hired top managers, and created a staff training system
Developed and implemented a CRM and an ERP System based on the Odoo IT platform.
Described main production processes, and developed work instructions
Developed a key metrics system
Developed a quality control and customer service system
Results:
Annual revenue increased from $720K to $5,81M per year
Described a transparent business process model and understandable cost of services
Created a "conveyor" of legal cases (visas)
Reorganised organization structure (sales, legal department, administration, HR,
editorial department)
Law firm
1 year project - profit x8
Transformation project
Work performed:
Developed a business model, marketing strategy, and process model
Rebuilt the organizational structure, hired top managers, and created a staff training system
Developed and implemented a CRM and an ERP System based on the Odoo IT platform.
Described main production processes, and developed work instructions
Developed a key metrics system
Developed a quality control and customer service system
Results:
Annual revenue increased from $720K to $5,81M per year
Described a transparent business process model and understandable cost of services
Created a "conveyor" of legal cases (visas)
Reorganised organization structure (sales, legal department, administration, HR,
editorial department)
