QMS project

Solid wood production

Work performed:

• Quality Management System (QMS) was audited

• Value Stream Map was built

• System of critical indicators of products and processes was created

• Root causes of defects identified and eliminated

• Implemented control and technology procedures

• Defective product repair shop was improved

• Defect catalogs were introduced

• Control plan was developed

• Procedures were developed: management of nonconforming products, problem-solving, claim management

Results:

• Net yield increased by 2,5%

• External claims decreased to 0,5 % of the yield

• Yearly expenses decreased by 277,6 million rubles

• Yearly revenue increased by 2 billion rubles

• Lean Grading increased by 10%, Yield increased by2.5%, Productivity increased by 20%